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Configuring actions

Adding an action is very simple! Just follow the next steps:

  1. Navigate to Channels > Click the Settings button of your desired channel > Select the Actions tab > Click on the + Add action button.

    image - Add action - Step 1

  2. Fill in the form. First of all, you need to select a tag to which you want to attach an action. Then select the type of action. In case this involves the action type "Assignment" or "Auto-close" you also need to select a workspace user. When "Run HTTP request" is chosen, some more configuration will have to be done. Finally, click on the Add button to activate the action.

    image - Add Action - Step 2

  3. After adding of couple of actions, you will see them presented like below. You can easily remove an action by clicking the Remove button in the table.

    image - Add Action - Step 2